(BPT) - If you've experienced network consistency and customer service problems with your current wireless carrier, you're probably looking for other options. The downside is that switching seems like a major hassle, and how do you even know how to choose the best wireless network for you?
The good news: You'll soon discover several concrete reasons to switch based on performance, innovation, valuable perks and best yet, how easy it will be to try out and switch to the "Un-carrier": T-Mobile.
Here's why.
Rated the best network in America
Global leader in connectivity intelligence Ookla named T-Mobile the Best Network in America in one of the biggest-ever U.S.-based network tests of its kind.
Ookla based its assessment on half a billion real-world data points from millions of real wireless users for results that reflect how people actually use their phones for things like video streaming, web browsing and more. By measuring both speed and experience, Ookla confirmed T-Mobile's position at the top, surpassing its competitors.
"For years, wireless customers were forced to choose both the best network and the best value," said Mike Katz, president, Marketing, Strategy and Products, T-Mobile. "But that ends today, with the proof to back up what we've been saying for a long time."
Innovation enhances network performance and coverage
T-Mobile credits its innovative approach to technology as the reason for its success, but the company isn't resting on its laurels. The company's early adoption and expansion of 5G helped it reach its goal to provide customers with the fastest service possible, and earlier this year, T-Mobile went even further by launching its new innovative satellite-to-mobile service, T-Satellite with Starlink. T-Satellite expands wireless coverage into over 500,000 square miles of U.S. territory that traditional cell towers can't reach, including top competitors. Through T-Satellite, you'll have access to services including:
- SMS text messaging for Android and iOS
- MMS messaging like pictures and short audio clips available for Android
- Satellite-optimized versions of apps like WhatsApp, AllTrails, Google Maps, Apple Maps and X, with more being added on an ongoing basis.
Beginning in October, T-Mobile also made Text-to-911 via satellite free for anyone with a compatible device, regardless of who their primary provider is. For people that want peace of mind, this means they will be able to contact emergency services when out of reach of terrestrial towers even if they aren't subscribed to T-Satellite.
"We made big bets on 5G, pushing the limits to deliver speed and coverage no one thought possible," said T-Mobile CEO Mike Sievert. "Adding unmatched satellite-to-mobile capability, we're shaping the future of wireless with a network built not just for speed, but for possibility."
Extra perks for T-Mobile members
If consistency, expansive coverage and top speed aren't enough to convince you, additional perks might just sweeten the pot. Beginning July 8, T-Mobile is offering even more value to most of its plans with free DashPass, DoorDash's membership program allowing members to score $0 delivery charges and reduced service fees on eligible orders - a $120 value - unlocking the most affordable way to order on DoorDash, plus exclusive offers on eligible orders from hundreds of thousands of local stores nationwide, along with rideshare partner discounts and benefits.
Magenta Status on T-Mobile already provides membership perks like access to entertainment bundles with Apple TV+, Hulu and Netflix, plus free season-long subscriptions to MLS Season Pass and MLB.TV when available. Customers can also get free in-flight Wi-Fi and free international data in over 215 countries and destinations, exclusive hotel and rental car perks, T-Satellite connectivity access, exclusive ticket access and premium experiences at thousands of concerts and festivals nationwide, weekly perks through T-Mobile Tuesdays and more.
Easier than ever to switch
T-Mobile has also tackled the biggest pain point in the wireless industry - switching wireless providers. Now anyone looking to make the jump to the Un-carrier can switch in just 15 minutes, all on the T-Life app with new AI-powered tools that recommend the best plans based on their current accounts with AT&T and Verizon. To top it off, switchers can get a device upgrade within 90 days of switching. Whether it's waiting for that future device launch or just not wanting to deal with getting new phones for the whole family all at once, the rush is over. And when customers are ready to get their new device, they can get same-day delivery through DoorDash when ordering in T-Life.
Still on the fence about making the switch? You can try out the network free for 30 days with T-Mobile's Network Trial, so you can experience what having the best network and the best value in wireless feels like for yourself. In addition to trying the network free for 30 days, you'll also get a taste of Magenta Status perks including:
- T-Mobile Tuesdays
- Free in-flight Wi-Fi
- Discounts with premium brands like Hilton, Dollar and Hertz
- T-Mobile Travel discounts
- Club Magenta perks
- T-Satellite access
Ready to take T-Mobile for a test drive? Visit T-Mobile.com/offers/free-trial today.