Articles from Included Health

Included Health, a new kind of healthcare company delivering personalized all-in-one healthcare to millions of people nationwide, today introduced a modern health plan design intended to guide members to high-quality, cost effective care with AI-powered engagement, transparent pricing, and support from expert clinicians and care teams. Working with employers and other purchasers of health insurance, the new design puts high-quality primary care back at the center of the healthcare experience, beginning with a comprehensive well-being consult and coordinated plan to support members’ evolving and complex health needs across virtual and in-person settings.

Included Health, a new kind of healthcare company delivering personalized all-in-one healthcare to millions of people nationwide, expanded its platform with an intelligent AI assistant — Dot by Included Health — to offer an always-on, clinician-in-the-loop healthcare experience. Over the past year, Dot has been refined and scaled with some of the nation’s largest employers, processing more than ten billion AI tokens to date.

A new survey, conducted by Talker Research on behalf of Doctor On Demand by Included Health, validates Included Health’s enduring perspective that mental health, physical health, and financial health are inextricably linked. The study of 2,000 U.S. adults reveals that financial anxiety is surging, with more than two-thirds of respondents saying it’s at an all-time high. The research underscores the mounting need for comprehensive, accessible, and affordable healthcare solutions that address this interconnectedness—the core of Included Health's personalized all-in-one care model that improves health outcomes, removes unnecessary costs, and supports individuals and families nationwide.

Included Health, a new kind of healthcare company delivering personalized all-in-one healthcare to millions of people nationwide, is proud to announce it has, once again, earned URAC Case Management (CM) accreditation. This recognition underscores Included Health’s ongoing commitment to delivering high-quality care, enhancing patient engagement, and advancing collaborative care. This is the second time Included Health has received URAC accreditation for Case Management; adding to its existing URAC accreditation in Telehealth.

Included Health, a new kind of healthcare company delivering personalized, all-in-one healthcare services to millions of people nationwide, announced today that Mark Flakne has been appointed Chief Financial Officer (CFO).

Included Health, a new kind of healthcare company delivering virtual care and navigation for millions of people nationwide, has been selected by the California Public Employees' Retirement System (CalPERS), the nation’s largest nonfederal purchaser of public employee health benefits, to provide their members2 with virtual care, navigation services, and population health management.

Included Health, a new kind of healthcare company delivering virtual care and navigation for millions of people nationwide, is expanding its integrated care delivery platform to include the Specialty Care Clinic, a multicenter, virtual-first clinic that will provide rapid access to medical specialists and comprehensive support for the most prevalent and costly specialty care needs.

Included Health, a new kind of healthcare company delivering integrated care and navigation for millions of people nationwide, has been named to Fast Company’s prestigious list of the World’s Most Innovative Companies of 2024, ranking among the top 5 most innovative companies in the healthcare category.

Included Health, a new kind of healthcare company delivering integrated care and navigation for millions of people nationwide, today revealed the outcomes of a nationwide patient outreach program and its decision to embed Healthy Days as core to its Navigation offering.

Included Health, a new kind of healthcare company delivering integrated care, navigation, and advocacy for millions of people nationwide, today released its Workforce Vitals Report, a data-driven analysis revealing insights into America’s workforce when it comes to healthcare.

Included Health, a national virtual care and navigation company, announced today that the company is offering free virtual mental health support service to all Maine residents in response to the ongoing tragedy resulting from yesterday's active shooter incident in Lewiston, Maine. The San Francisco-based company's East Coast offices have been located in Lewiston since 2016.

Included Health, a new kind of healthcare company delivering integrated care and navigation for millions of people nationwide, today with Walmart shared results from Walmart’s multi-year, multi-state Virtual Primary Care deployment.

Included Health, a new kind of healthcare company delivering integrated care and navigation for millions of people nationwide, has experienced remarkable growth of its Communities offering since launching it in 2021. The company is proud to announce that it is now working with over 70 top employers and health plans, including Mattress Firm, McDonald's, News Corp, Salesforce, SCAN Health Plan, State Farm and Tufts Health Plan, to provide support to over 4 million LGBTQ+ and Black individuals, enabling improved access to high-quality, culturally-competent care across the U.S.

Included Health, a new kind of healthcare company delivering integrated care and navigation for millions of people nationwide, today announced it will introduce a unique, virtual-to-in-home, care model through a partnership with DispatchHealth, one of the largest providers of high acuity in-home care for complex patients.

Included Health, the first company to fully integrate virtual care and navigation, today announced it will work with Solv to expand the Included Health member experience to include same-day, in-person medical visits that are convenient for members.

Included Health, the first company to fully integrate navigation and virtual care, and Tufts Health Plan and Harvard Pilgrim Health Care, both Point32Health companies, are collaborating to help commercial members* gain access to Included Health’s LGBTQ+ Health services.

Included Health, the first company to fully integrate navigation and virtual care, today released its Premium Navigation Trend Validation Summary Report. The report details the external validation of its Premium Navigation offering by Avalere Health and Validation Institute, along with a deeper analysis to understand what contributed to the trend results. One key takeaway from the report is Avalere’s validation of Included Health’s methodology concluding that Premium Navigation can deliver a 6–10 percentage point lower healthcare cost trend than a comparable national benchmark.

Included Health, the first company to fully integrate navigation and virtual care, today will unveil All-Included Care at HLTH in Las Vegas, Nevada. All-Included Care is a new kind of healthcare service that guides and delivers high-quality, in-network care for every health journey, from simple to complex. By combining virtual care and access to in-person care with guidance and advocacy, All-Included Care creates a comprehensive and connected healthcare experience for every healthcare need.

Included Health, the first company to fully integrate navigation and virtual care, today announced the appointment of Michael Bender to the company’s Board of Directors. The board will continue with seven seats. At the same time Hill Ferguson, former chief executive officer of Doctor On Demand, is leaving his seat, as planned during the merger of Doctor On Demand and Grand Rounds Health.

Included Health, the only integrated virtual care and navigation platform, today announced it has launched a new platform feature that enables deep data and app integration capabilities with select healthcare partners, enriching the shared understanding and coordination of member care. By providing coordinated care at any point during a member’s healthcare experience, Included Health is simplifying how a member accesses healthcare benefits across the healthcare ecosystem. Carrum Health, Employer Direct Healthcare, Hinge Health, SWORD Health, and Virta Health are the first partner integrations to go live within the connected partner ecosystem, which will continue expanding to include additional ecosystem vendors as well as local care providers.

According to a new study published in Mayo Clinic Proceedings: Innovations, Quality & Outcomes, utilizing virtual care visits to manage hypertensive patients demonstrated an improvement in blood pressure in 77 percent of patients.

Grand Rounds Health and Doctor On Demand today announced their combined integrated virtual care and navigation company will be called Included Health. The new brand was announced alongside results of a new national survey showing that nearly half of Americans (45%) are prioritizing their health more since the start of the COVID-19 pandemic, but 43% believe that the very system they rely on feels exclusive.