Articles from Information Services Group, Inc.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers supporting commercial enterprises and U.S. public sector organizations looking to deploy their workloads across a combination of private and public cloud environments.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers that support the Snowflake data warehouse and its ecosystem.

Healthcare organizations in the U.S. are eagerly adopting emerging digital technologies as data becomes a critical strategic asset, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

A new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says only one out of four finance, planning and analysis (FP&A) business units will adopt integrated business planning by 2027, despite its ability to help enterprises plan, budget, report and analyze faster and more accurately, while offering AI and reporting capabilities.

Manufacturing enterprises in North America are investing in new technologies and services to compete during a period of significant change, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Enterprises in the U.S. are changing the way they automate business services to take advantage of rapid advancements in AI, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers helping enterprises and U.S. public sector organizations navigate a cybersecurity landscape made increasingly complex with the integration of AI into daily operations.

Artificial intelligence in all its forms, including GenAI, natural language processing, agents and agentic devices, will revolutionize enterprise resource planning (ERP) systems and the ways individuals and enterprises work with the software by 2027, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.

New research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says enterprises will increase the use of AI in their revenue performance management (RPM) platforms over the next two years to expedite time-to-value and deploy more effective revenue performance plans.

The Americas market for IT and business services hit a record high in the fourth quarter, powered by large managed services contracts and surging, AI-driven demand for cloud services, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Insurance enterprises in North America are integrating new technologies, including AI, to succeed in an unpredictable, rapidly changing market, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Global spending on IT and business services rose by double-digits in the fourth quarter, fueled by a sharp increase in cloud demand driven by AI, according to the latest state-of-the industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The expanding use of AI is driving enterprise interest in data operations (DataOps) to orchestrate data integration and processing and improve data quality and validity, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.

Enterprises in the U.S. are making major investments in analytics and AI to fully realize their data’s potential, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

AI-powered solutions for addressing visual impairments, optimizing brands for AI search and creating AI agents won the ISG Startup Challenges at recent events in Paris, Dallas and London hosted by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

New business models, a rapidly expanding remote workforce and increasing demand for real-time, automated systems powered by AI are driving payroll transformation, according to a new series of research reports from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).

North American enterprises in the telecom, media and entertainment (TME) industry are adopting a wide range of emerging technologies to fuel innovation and improve customer experience, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Oil and gas enterprises in North America are embracing advanced technologies, including AI-powered analytics, as they adapt to major industry changes, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

HRO Today has named two advisors from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, as 2024 HRO Today Superstars for helping enterprises navigate an ever-evolving business landscape and establish workplace models that balance productivity needs with employee expectations.

The U.S. public sector is quickly adopting public cloud services, beginning a long-awaited transition from legacy systems to advanced multicloud platforms, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Enterprise adoption of AI technologies is the main driver of growing U.S. demand for public cloud services over the past year, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Enterprises around the world are adopting advanced cloud technologies and AI-powered platforms to address the challenges of managing cloud-native environments, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

A growing number of enterprises in the U.S. are adopting managed network services to support AI and other new technologies across increasingly complex networks, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Self-service analytics with advanced capabilities powered by AI continue to be a goal for most enterprises, according to a new series of research reports from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).

New survey research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds enterprise leaders plan to increase spending on AI by an average of 5.7 percent in 2025, despite much more modest increases in overall IT budgets, and reinvest savings from cost optimization and productivity into AI-enabled transformation.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will publish nearly 200 studies evaluating service providers and software platforms in 2025, adding important new subject areas, including the major impact AI is having on enterprise technology, to its influential ISG Provider Lens™ and ISG Buyers Guide™ reports.

Global adoption of generative AI is growing rapidly, placing pressure on enterprises to invest in the technology to remain competitive, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study evaluating providers of HR outsourcing (HRO) services that deliver transformational business value to organizations and their workforces, increasingly through the use of AI.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers supporting enterprise use of the Microsoft cloud platform and applications suite as the software company continues its push into AI.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining technology solutions providers supporting the closely aligned agribusiness and chemicals industries.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining the capabilities of providers in the ServiceNow ecosystem, as they work to modernize their clients’ business workflows with new AI tools.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has announced the winners of the 2024 ISG Paragon Awards™ for South America, which celebrate the use of new approaches and technologies, including AI, in sourcing industry partnerships.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a pair of research studies examining the relative strengths of service providers supporting the two leading technology platforms for the global property and casualty insurance sector.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers in the evolving SAP services ecosystem at a time when SAP is focusing on improving its AI capabilities to augment its existing product portfolio.

New survey research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds two-thirds of enterprises are using managed service providers (MSPs) to support their generative AI (GenAI) initiatives.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers in the modern procurement services ecosystem.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, today announced its financial results for the third quarter ended September 30, 2024.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a new research study examining the emerging ecosystem of providers that support their clients’ global capability centers.

Enterprise buyers of technology and business services rate their customer experience slightly higher than a year ago, praising providers’ compliance expertise while giving low scores for innovation, according to a new report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Leaders with Keurig Dr Pepper, Johnson Controls, L’Oreal, PNC and other companies will join the ISG Digital Business Summit, November 13–15, in Dallas to share strategies for leveraging generative AI (GenAI) and other new technologies to drive business innovation, enhance efficiency and growth and boost the total enterprise experience.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining digital engineering services providers that are leveraging AI to help customers improve all aspects of their digital enterprise.

New research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) predicts that half of all enterprises will need to modernize their customer relationship management (CRM) systems by 2026 to take advantage of new AI capabilities.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers supporting enterprise use of the Salesforce customer relationship management platform, including emerging new uses of generative AI (GenAI).

One half of all enterprises will use integrated intelligent automation technologies to optimize digital efficiencies by 2026, say analysts with Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

More enterprises in the U.S. are now implementing digital supply chains as competitive differentiators, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Public-sector organizations in the U.S. continue to explore and adopt new workplace technologies as part of broad digital transformations to meet new operational requirements, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Enterprises in the U.S. are cautiously optimistic about workplace management amid macroeconomic uncertainty and the growing potential of generative AI (GenAI), according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Enterprises are embracing AI-enhanced tools to make hybrid work more productive and rewarding, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Demand for cloud-based services, fueled by interest in GenAI, drove third-quarter IT and business services growth in the Americas, even as spending on managed services continued to slump, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Most U.S. enterprises have shifted from in-house to outsourced contact centers over the past few years to improve customer experience (CX), according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, said today it will release its third-quarter financial results on Thursday, November 7, 2024, at approximately 4:15 p.m., U.S. Eastern Time.

The global market for IT and business services achieved record results in the third quarter, climbing back to the pinnacle of performance following an extended slump that reached bottom more than a year ago, according to the latest state-of-the industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Growing AI and cloud adoption have shaped U.S. enterprises’ application development and management (ADM) strategies over the past year, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Enterprises worldwide continue to outsource contact center functions, in search of lower costs and new technologies, despite a decline in the annual value of service contracts, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Enterprises are making greater demands on low-code/no-code development platforms to build enterprise-grade applications tailored to their needs, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Life sciences and healthcare enterprises are boosting investment in advanced analytics capabilities that are becoming increasingly critical for competitiveness, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

A growing number of enterprises in the U.S. are working closely with service providers to get more out of the Workday cloud-based human capital management (HCM) platform, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers that enable enterprises to modernize and support their mainframe computing environments.

U.S. adoption of cloud services continues to grow and change in multiple industries, expanding the market for services from AWS and its ecosystem partners, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has announced the winners of the 2024 ISG Paragon Awards™ for North America, which celebrate the use of new approaches and technologies in sourcing industry partnerships.

Companies that use mainframes in their current IT operations expect to increase their mainframe spending even as they increase their adoption of public cloud, according to new survey research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, said today it has sold its automation unit to UST, a leading digital transformation solutions company, for $27 million in an all-cash transaction, with a portion of the proceeds placed in escrow, to be released contingent upon meeting certain conditions.

Many enterprises are bypassing traditional call handling in favor of sophisticated contact center applications that meet customers in the environment of their choice, according to a new series of research reports from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers and vendors of mainframe computing system modernization services to U.S. public sector organizations.

Enterprises have expanded their outsourcing of finance and accounting operations while demanding more specialized capabilities from providers, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Many enterprises are turning to data intelligence solutions to “democratize” their data and provide self-service access to information, according to a new research report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

A new research report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, projects enterprise spending on generative AI (GenAI) will rise by 50 percent in the coming year, as companies shift their focus from efficiency to augmenting human expertise.

Enterprises in the U.S. are adopting new payroll technologies and services to solve increasingly complex problems, in some cases faster than companies in other regions, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Enterprises worldwide are reshaping their payroll service models with new capabilities and cost efficiencies from outsourcing providers, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining the service level maturity and technical competence of Oracle Cloud ecosystem partners.

Enterprises are utilizing advanced software and artificial intelligence (AI)-driven tools to streamline compensation processes, enhance wage equity and personalize employee rewards, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, today announced it has secured a U.S. patent for its proprietary AI-powered contracting technology.

Enterprises are turning to the cloud to access the resources they need to execute their AI strategies, according to a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, today announced the winners of the third annual ISG Women in Digital Awards program for the Americas, recognizing women and their achievements in the digital world.

Many companies with complex supply chains are co-developing specialized analytics systems with providers that allow them to adapt quickly to dynamic market conditions, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.