Articles from Sparkfly

Sparkfly, an award-winning retail technology solutions company, today announced results from its partnership with Costa Vida Fresh Mexican Grill, highlighting significant improvements in the restaurant brand's customer engagement and loyalty initiatives.

Long John Silver’s (LJS) has joined forces with four leading tech innovators – Attentive, Bikky, Plein Air, and Sparkfly – to transform its customer engagement strategy through implementing a 360° next-generation digital and in-store experience across more than 300 corporate stores and participating franchisees.

Sparkfly, an award-winning retail technology solutions company, has forged a strategic partnership with Olo (NYSEOLO), a leading restaurant technology provider, to create the next-generation intelligent guest engagement ecosystem.

Penn Station East Coast Subs, a fast-casual sandwich franchise, has selected Sparkfly, an award-winning retail technology solutions company, to build a world-class digital customer engagement ecosystem. Penn Station will leverage Sparkfly’s Offer & Reward Management Platform, Middleware and Digital Wallet solutions to connect with customers across various digital channels, track objective attribution from marketing efforts to actual purchases, and create personalized experiences and rewards.

Today, Sparkfly, an award-winning retail technology solutions company, is proud to announce the company received multiple awards in 2023, ranging from accolades in technology innovation to customer experience. These awards reflect Sparkfly's dedication to technological excellence and customer satisfaction, highlighting the company's growth and increasing prominence as the industry’s preferred customer engagement technology partner.

Sparkfly, an award-winning retail technology solutions company, announced today its company performance and growth year-over-year. Sparkfly's 2023 second-quarter revenue surged an impressive 64 percent year-over-year from the second quarter of 2022, totaling a 121 percent increase in revenue since 2021. The company has also achieved a near-100 percent client retention rate since 2021, underscoring its commitment to customer success.

Sparkfly, an award-winning retail technology solutions company that helps innovative restaurants and merchants unify customer engagement technologies to create deeper and more meaningful connections with customers, announced today they have been selected by Krystal to modernize and elevate the brand’s customer experience at each of its locations across the country.

Sparkfly, an award-winning retail technology solutions company that helps innovative restaurants and merchants unify customer engagement technologies to create deeper and more meaningful connections with customers, announced today they have been selected by Bojangles to transform the brand’s personalized engagement and eClub programs at each of its locations across the country. Sparkfly will help Bojangles integrate the brand’s point-of-sale (POS) systems with its offer management platform to connect the entire customer engagement experience. The Charlotte-based quick service restaurant (QSR) brand and its franchisees operate more than 770 restaurants system-wide in 14 states.

Sparkfly, an award-winning retail technology solutions company that helps innovative restaurants and merchants unify customer engagement technologies, announced today they have been selected by Round Table Pizza to lead their digital modernization initiative, which includes the development of exciting new guest ordering technologies and personalized customer engagement programs. Round Table Pizza kicked off their initiative by leveraging Sparkfly’s newly-launched consulting program that evaluated the brand’s existing and new technologies, and created a next generation martech ecosystem to effectively drive transformational customer acquisition. The quick-service brand and its franchisees operate more than 450 locations across California, Nevada, Oregon, Washington, Arizona, Alaska, and Hawaii, and is a part of FAT Brands, a leading restaurant franchising company that currently operates a portfolio of 17 restaurant brands around the globe.

Sparkfly, an award-winning guest engagement solutions company that connects marketing leaders with real-time consumer behavior through an intelligent middleware, announced today they have been selected by Texas Roadhouse (NASDAQTXRH) to power their next gen offer management platform. By integrating the brand’s point-of-sale systems with its offer management and intelligent middleware platform, Sparkfly will help Texas Roadhouse transform their guest experience. The Louisville-based brand operates more than 611 restaurants systemwide in 49 states and 10 foreign countries, including Texas Roadhouse restaurants, Bubba’s 33 restaurants, and Jaggers restaurants.

Sparkfly, an award-winning customer engagement solutions company that connects marketing leaders with real-time consumer behavior, was named the middleware solution provider to power the technology behind Del Taco Restaurants’ (NASDAQTACO) newly-launched loyalty program, Del Yeah! Rewards. Del Taco is the nation’s second-largest Mexican quick service restaurant*, headquartered in Lake Forest, Calif., and operating in 16 states with approximately 600 establishments.

Sparkfly, an award-winning offer management solutions company, and Lunchbox, a next-gen enterprise online ordering engine for restaurants, today announced the two companies are teaming up to empower restaurants with new ways to surprise and delight customers through personalized, uniquely tailored offers, rewards, communications, and digital mobile and online ordering capabilities.

Sparkfly, an award-winning offer management solutions company, and Wisely, the leading customer intelligence platform for restaurants, announced today a partnership to offer restaurant brands a solution that will transform legacy loyalty and rewards programs.

Sparkfly, an award-winning offer management solutions company that connects marketing leaders with real-time consumer behavior, and Vibes, the mobile engagement platform for delivering personalized consumer experiences at scale, today announced the two companies have partnered to deliver a solution that will close the loop on mobile marketing attribution for brands. With this partnership, brands and retailers can now fully capture insights into what mobile campaigns drive consumers to purchase, what they purchase, and which stores are producing the most mobile ROI.